Over the last couple of months, I have been working hard on my email list. Everything was going well, three weeks in, my account was suspended by MailChimp.
The reason was suspicious activity. Anyone who has subscribed knows that I send standard author newsletters. I emailed them back and asked for clarification. That was three weeks ago, I still haven’t got a reply.
As MailChimp had been recommended to me, I was devastated. The fact that MailChimp treats its customers like this, is another matter. I understand that accounts need to be checked. Not replying, is a great example of a company getting too popular, to care about the people who put them at the top.
At the time I was tempted to give up on my newsletter, but why should I let one company ruin my writing career. So I looked for alternatives. I decided to go it alone.